Privacy Policy

Last updated: 23 July 2026

Pharmacy Weight Loss Rye | GPhC Registration No. 9012511 | Last Updated: July 2026

Pharmacy Weight Loss Rye is a GPhC registered online pharmacy weight loss clinic serving patients in Rye, UK. We are committed to protecting your personal data and handling it responsibly in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

1. Who We Are

We are Pharmacy Weight Loss Rye, a regulated online pharmacy operating under GPhC Registration No. 9012511. As a data controller, we are responsible for deciding how your personal and medical information is collected, stored, and used.

2. Data We Collect

To provide safe and effective pharmacy services, we may collect the following categories of information:

Personal details: Full name, date of birth, home address, email address, and phone number
Health and medical information: Weight, height, BMI, medical history, current medications, allergies, and any other clinical information required to assess your suitability for weight loss treatment
Payment information: Billing details processed securely through our payment provider
Technical data: IP address, browser type, device information, and website usage data collected when you visit our site

3. How We Use Your Data

We use your personal and health information for the following purposes:

To complete your online consultation and assess your suitability for weight loss treatment
To allow our pharmacist to review and, where appropriate, approve your prescription before dispensing
To process and dispatch your medication, with delivery completed within 1 working day of pharmacist approval
To maintain accurate patient records as required by pharmacy law and professional standards
To communicate with you about your orders, consultations, or any clinical concerns
To comply with legal, regulatory, and safeguarding obligations

We process health data on the basis of substantial public interest for healthcare purposes and, where applicable, with your explicit consent.

4. Cookies

Our website uses cookies to improve your experience and help us understand how visitors use the site. Cookies are small text files stored on your device.

We use the following types of cookies:

Essential cookies: Necessary for the website to function correctly
Analytics cookies: Help us understand how users interact with our site so we can improve it
Functional cookies: Remember your preferences and settings

You can manage or disable cookies through your browser settings at any time. Disabling certain cookies may affect the functionality of our website.

5. Third-Party Sharing

We do not sell your personal data to third parties. However, we may share your information with trusted parties where necessary:

Delivery providers: To fulfil and dispatch your medication order
Payment processors: To handle transactions securely
Healthcare professionals: Where clinical referral or escalation is required for your safety
Regulatory bodies: Including the GPhC or NHS, where we are legally obliged to share information

All third parties we work with are required to handle your data securely and in line with UK data protection law.

6. Data Retention

We retain patient records for a minimum of 8 years from the date of last contact, in line with NHS and pharmacy regulatory guidance. After this period, data is securely deleted or anonymised.

7. Data Security

We take appropriate technical and organisational measures to protect your personal data from unauthorised access, loss, or disclosure. Our website uses secure encryption, and access to patient records is strictly limited to authorised personnel.

8. Your Rights

Under UK GDPR, you have rights regarding your personal data, including the right to access the information we hold about you, request corrections, ask for deletion in certain circumstances, and object to how your data is processed. You may also request that we restrict processing of your data while a concern is being resolved. To exercise any of these rights, please contact us directly using the details below.

9. Contact Us

If you have any questions about this privacy policy or how we handle your data, please get in touch. We aim to respond to all data-related enquiries within 48 hours.

Pharmacy Weight Loss Rye
GPhC No. 9012511
Phone: (+44) 116 4646009
Email: info@pharmacyweightloss.co.uk